Our policies are designed to ensure your stay at Burbank Vacations, a member of the On Tour Vacations LLC Group, goes smoothly. If you cancel your reservation 14 days or less before your scheduled arrival date, you’ll incur a 50% charge of the total booking amount. For eligible cancellations, refunds will be processed within 7-10 business days from the cancellation date, with additional processing time depending on your financial institution. If you need to modify your reservation dates, please contact us as soon as possible, and we’ll do our best to accommodate your request, subject to availability. Failure to arrive without canceling as per our policy will result in the full booking charge. Check-in is at 3:00 PM, and check-out is at 12:00 noon. For any questions, concerns, or reservation changes, please reach out to our reservations department at reservations@myburbankvacations.com or call us at 876-610-6455, 876-632-5250, or message us on WhatsApp at 876-865-8999. You can also enhance your stay by booking airport pick-up or tours on our affiliate site http://www.bookontour.com. Please note that our cancellation policy is subject to change, and the terms and conditions in effect at the time of booking will apply to your reservation. Thank you for choosing us!
